Terms of service

Terms of Service

Overview

This website is operated by Ganymede.shop. Throughout the site, the terms “we”, “us”, and “our” refer to Ganymede.shop.

By accessing our website and purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.

If you do not agree to all of these terms, you should not access the website or use our services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian to use this website.

You must not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction while using our services.

2. Products & Services

We make every effort to display our products, colours, images, descriptions, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately represent product colours.

All products are subject to availability, and we reserve the right to discontinue or modify any product at any time without prior notice.

3. Pricing & Payment

All prices displayed on Ganymede.shop are shown in the applicable currency and are subject to change without notice.

We reserve the right to refuse or cancel any order where pricing errors, fraudulent activity, or other issues affecting the order are identified.

4. Order Acceptance & Cancellation

Once an order has been placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent or violate these Terms of Service.

Any eligible refunds will be issued in accordance with our Refund & Returns Policy.

5. Shipping & Delivery

Shipping times provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processes, severe weather, or circumstances beyond our reasonable control.

For full details, please refer to our Shipping Policy.

6. Accuracy of Information

We aim to keep all information on this website accurate and up to date. However, we do not guarantee that all information, including product descriptions, pricing, availability, or other content, is always accurate, complete, or current.

We reserve the right to correct any errors or omissions at any time without prior notice.

7. Intellectual Property

All content on Ganymede.shop, including but not limited to logos, branding, product images, graphics, website design, text, and other materials, is owned by or licensed to Ganymede.shop and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content from this website without our prior written permission.

8. User Comments & Submissions

If you submit reviews, comments, suggestions, ideas, or other content to us, you grant us the right to use, edit, publish, and display such content without restriction, provided that this does not affect your legal rights.

You must not submit content that is unlawful, abusive, misleading, defamatory, or infringes upon the rights of others.

9. Limitation of Liability

To the fullest extent permitted by law, Ganymede.shop shall not be liable for any indirect, incidental, or consequential losses arising from your use of this website or products purchased from us.

Nothing in these Terms of Service excludes or limits any rights you have under applicable consumer protection laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites.

11. Changes to These Terms

We reserve the right to update, change, or replace these Terms of Service at any time by publishing updates on this page.

It is your responsibility to review this page periodically for changes.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes relating to these Terms shall be handled in accordance with the applicable courts and consumer protection laws of England and Wales.

13. Contact Information

For any questions regarding these Terms of Service, please contact us through the Contact Form available on Ganymede.shop.

We aim to respond to enquiries within 2 business days.